“Don’t ever be afraid to trust your gut instincts,” says nurse Barb Valois, speaking to home care workers on a new video from WorkSafeBC. “You always have the right to refuse unsafe work.”

Surely this is good advice for work and life in general – especially when you go to clients’ homes alone. You never know what you are walking into, so it’s important to be prepared with safe work procedures.

Be warned this video includes strong swearing from a very difficult client.